This document explains how to log in to the Snowdonia IT Services administration system. This is a pre-requesite for a number of the features detailed below.
It is likely that you will want to make changes to pages of your website. This document describes how to modify files stored in your webspace using a web-based file manager.
You may want to know how many people are visiting your website, and how they are finding your site on the Internet. This document explains how to access and interpret the AwStats web statistics.
A number of email accounts are available as part of your hosting package. This document describes how to read your email over the Internet, and how to configure an application such as Microsoft Outlook to download your email.
Once your e-commerce site is set up you will want to manage the products available. This document detials how to manage products using the osCommerce administration system.
When an order is placed you may want to track its progess through your system. This document explains how to use the osCommerce administration system to manage your orders.
In some cases it is possible that we can solve your PC problem remotely. The Snowdonia IT Services remote support utility is run by you to give us access to your desktop. This file should be saved to your computer and then run after you have contacted us.
